Successful Liability Shift for Enrolled Card Is Required
The error message "Successful liability shift for enrolled card is required" is a common occurrence when making online or in-store purchases. It indicates that the payment processor is unable to complete the transaction because the card issuer has not yet enrolled the card in 3D Secure.
What is 3D Secure?
3D Secure is a security protocol that helps to protect against fraudulent credit card transactions. It requires cardholders to enter a one-time passcode (OTP) or other verification code when making a purchase online or over the phone.
How to fix the error message
To fix the error message, you must first check to see if your card is enrolled in 3D Secure. You can do this by contacting your card issuer or by visiting the card issuer’s website.
If your card is not enrolled in 3D Secure, you can enroll it by following the instructions provided by your card issuer. Once your card is enrolled, you should be able to complete the transaction without any problems.
Here are some tips for fixing the error message:
- Try using a different browser or device.
- Clear your browser’s cache and cookies.
- Try again later.
If you have tried all of these things and you are still getting the error message, you should contact your card issuer or the merchant for assistance.
Questions and answers
- Q: What does the error message mean?
A: The error message means that the payment processor is unable to complete the transaction because the card issuer has not yet enrolled the card in 3D Secure.
- Q: What is 3D Secure?
A: 3D Secure is a security protocol that helps to protect against fraudulent credit card transactions. It requires cardholders to enter a one-time passcode (OTP) or other verification code when making a purchase online or over the phone.
- Q: How do I check if my card is enrolled in 3D Secure?
A: You can check if your card is enrolled in 3D Secure by contacting your card issuer or by visiting the card issuer’s website.
- Q: How do I enroll my card in 3D Secure?
A: To enroll your card in 3D Secure, you must contact your card issuer. Your card issuer will provide you with instructions on how to enroll your card.
- Q: What if I have tried all of the tips and I am still getting the error message?
A: If you have tried all of the tips and you are still getting the error message, you should contact your card issuer or the merchant for assistance.
